From	HB 
tocustomerservice@valorebooks.com
ccbarzilai 
dateFri, Sep 3, 2010 at 9:03 PM
subjectRe: ValoreBooks.com Order Received (#1117214)
mailed-bygmail.com

hide details 9:03 PM (6 minutes ago)

Dear Customer Service: it's been exactly 1 month since my aug 3rd
order. I just had to make this negative feedback:

"Ordered 4 books on 8/3/10..only after email to cust srvc, got
one..then:On 8/18 Luz wrote, "sorry..I am sending 3 copies today" Now
it's Sept 3, still haven't gotten the other 3 books I paid for"

When will I get the other three? Do I have to sue? Make a public
stink? I have heard nothing back from Luz since my August 27 email to
her:

"Luz,
You sent an email ten (10) days ago on August 18 indicating you are
sending the other three copies I have already paid for, that
day. However now 10 days later I have still not received these. If at
all possible I want to avoid making a formal complaint about this but
I can only wait so long. Why have I not yet received the books and
when will I receive them?  I can wait a few more days but beyond that
I will want to speak with Valore to complain. I have never had such a
strange and such a long delay. I look forward to hearing back from you
promptly in response to both of my questions above. Harel Barzilai"

I am still waiting to hear back from her..and more importantly, still
waiting for the other three copies of the 4 books I ordered and sent
payment for.

Do you even have a phone number? I can't find one on your website..I
guess I will have to open a twitter account just to "twitter message"
your CEO if I have to resort  to that, I will..he won't like what I
have to say about my experiences with you so far..

Harel Barzilai